Policies & Legal

Everything you need to know about our operational standards and data governance.

Policies

Everything you need to know about our business practices, from product warranties and delivery schedules to how we handle your data.

Policy 01

Delivery & Returns

Lead times, site access requirements, delivery charges, and how to return a container within 14 days of delivery.

• 3 working days standard delivery
• UK-wide coverage
• 30-day returns window

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Policy 02

Warranty

What's covered, what's not, and how to make a claim. New containers carry a 12-month structural warranty; used containers 6 months.

• 12 months — new containers
• 6 months — used containers
• 3-step claims process

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Policy 03

Terms & Conditions

The full legal terms governing your purchase, including orders, pricing, payment, liability, and governing law.

• 12 sections covering all purchase terms
• Governed by English law
• Consumer rights preserved

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Policy 04

Cookie Policy

How we use cookies on our website, what each cookie does, and how to manage your preferences.

• No advertising or tracking cookies
• Google Analytics (optional)
• Full opt-out guidance

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Have a question about our policies?

Our team is happy to help. Call us Monday–Friday, 8am–6pm, or send us a message.
0800 123 4567 sales@urcontainerstorage.co.uk Send a message